> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zeroeval.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help and connect with the ZeroEval community

## Getting Support

We're here to help you get the most out of ZeroEval. There are two main ways to get support:

### Discord Community

Join our Discord server to:

* Ask questions and get help from the community
* Share feedback and feature requests
* Connect with other ZeroEval users
* Get updates on new features and releases

<Card title="Join our Discord" icon="discord" href="https://discord.gg/MuExkGMNVz">
  Connect with the ZeroEval community and get real-time support
</Card>

### Direct Support

For account-specific issues, billing questions, or private support:

<Card title="Contact Support" icon="message-circle" href="https://app.zeroeval.com">
  Use the Intercom chat widget inside the ZeroEval app for direct support
</Card>

## What to Include in Your Support Request

To help us assist you quickly, please include:

* A clear description of the issue or question
* Steps to reproduce (if applicable)
* Your team/organization name
* Screenshots or error messages (if relevant)
* The specific feature or page you're having trouble with

## Response Times

* **Discord**: Community-driven support, typically within a few hours during business hours
* **Intercom**: Direct support, typically within 24 hours on business days

## Additional Resources

* Check out our [documentation](/tracing/quickstart) for guides and tutorials
* Browse our [API reference](/api-reference/introduction) for technical details
* Follow us on [X (Twitter)](https://x.com/LlmStats) for updates and announcements